How do you ship paintings?
The painting are shipped / couriered via reputed courier partners. We only use courier companies such as Professional, DTDC, First Flight, Blue Dart, UPS, FedEx, DHL and By Post for all deliveries as they are the safest and fastest shipping method. All shipments are insured and are hand delivered to the shipping address you provide. Once your order has been dispatched, we'll email you a tracking number so you can track your order. Shipping usually takes 10-15 days or less. We ship unframed paintings in a protective, hard plastic tube.
What do I pay for shipping? Domestic Buyers
For normal domestic orders, shipment delivery is free.
International Buyers
For International customers, shipping is charged as on actuals, to anywhere in the world. The shipping charges are excluded of our painting's price, we have tie up with some carrier companies for delivery to any location in the world. Also, the Buyer can arrange to collect the painting directly, if wishes.
What if my painting is damaged during shipping?
In the very rare case that your painting or frame arrives damaged, please refuse the delivery so we can receive the package back from the shipping company. We will then paint a new painting for you and will ship it to you within 30 days. This extremely rare circumstance does not constitute a reason for a refund as the damage is the responsibility of the shipping company and as we will paint for you a new painting for absolutely free.
Packaging
We ensure high safety process in packaging for all our shipments, so that they could absorb jerks and stack weight in the transit, - and reach you in safe and sound condition. Painting rolls are put in hard protective tubes and sealed at ends. We make customized thick walled (depending on size) boxes for each frame, which is again wrapped with multiple layers of double-layered bubble sheets.
Framing
Most of the paintings are currently framed and available to be shipped out, with Frame or even without the frame if the buyer wishes so, in rolled format.
International customers may find framing the painting locally in their country to be more cost-effective than pay for international shipping fee for framed paintings (calculated at checkout). Please kindly take a call by checking the framing cost and options available locally in your country.