FAQs

Painting and Service Description
This is an exquisite museum-quality handmade painting - created by our experienced artist, and completed to perfection. The artist has paid special attention to the detailing, which is evident on every brush stroke of the painting. It has a fine texture that adds to its visual appeal. This is a 100% handmade painting, and not a print or canvas transfer.

Do you have any painting exhibition programs with Art Gallery’s?
We always like to talk to new potential Exhibitions. For more information contact us and let us know about your program interests.

Can I purchase original art from you as well?
We sell only the original art and do not make a copy of the same. However, in certain cases, on request the artist can replicate the painting, but only if the artist wishes to do so.

Will your artist sign the painting?
Yes - All the paintings are signed by the artist herself.

Artist Sign and Certificate of Authenticity
All the paintings for sale are original work done by the artist and have the Artist Signature on the bottom of the painting. Certificate of Authenticity are provided for all paintings that are sourced directly from the Artist.

Do you sell paintings or prints?
We only sell 100% handmade paintings, hand painted. We use no printing, pressing or technological tricks to create our paintings.

Painting Care
Your painting is fragile and the best way to keep it clean is to dust it with a light brush. Do not clean it with a moist rag or any cleaning products. It’s also best not to touch the artwork’s surface with your fingers as the acid and oils from your fingers greatly affect the longevity of the painting. If you order a textured painting, the paint will be brittle so be careful not to touch the artwork’s surface or lean anything against it.

When handling the painting it is best to hold by the hanger itself or by the mounting surface or frame. When moving your paintings around, hold them by their edges & store them vertically against something so that the back of the artwork takes the weight, with the bottom of the artwork rested on a towel or folded sheet to prevent damage or chipping to the mount, frame or painting surface in the event it is an unframed piece.

Shipping

How do you ship paintings?
The paintings are shipped / couriered via reputed courier partners. We only use courier companies such as Professional, DTDC, First Flight, Blue Dart, UPS, FedEx, DHL for all deliveries as they are the safest and fastest shipping method. All shipments are insured and are hand delivered to the shipping address you provide. Once your order has been dispatched, we’ll email you a tracking number so you can track your order. Shipping usually takes 10-15 days or less. We ship unframed paintings in a protective, hard plastic tube.

What do I pay for shipping? Domestic Buyers
For normal domestic orders, shipment delivery is free.

International Buyers
For International customers, shipping is charged as on actuals, to anywhere in the world. The shipping charges are excluded from our painting's price. We have tied up with some carrier companies for delivery to any location in the world. Also, the Buyer can arrange to collect the painting directly, if wishes.

What if my painting is damaged during shipping?
In the very rare case that your painting or frame arrives damaged, please refuse the delivery so we can receive the package back from the shipping company. We will then paint a new painting for you and will ship it to you within 30 days. This extremely rare circumstance does not constitute a reason for a refund as the damage is the responsibility of the shipping company and as we will paint for you a new painting for absolutely free.

Packaging
We ensure a high safety process in packaging for all our shipments, so that they could absorb jerks and stack weight in the transit, - and reach you in safe and sound condition. Painting rolls are put in hard protective tubes and sealed at ends. We make customized thick walled (depending on size) boxes for each frame, which is again wrapped with multiple layers of double-layered bubble sheets.

Framing
Most of the paintings are currently framed and available to be shipped out, with Frame or even without the frame if the buyer wishes so, in rolled format. International customers may find framing the painting locally in their country to be more cost-effective than paying for international shipping fee for framed paintings (calculated at checkout). Please kindly take a call by checking the framing cost and options available locally in your country.

Payment Options
You can purchase any painting using Net Banking / Mobile Banking. We would request our International Buyers to please take care of mentioning the correct billing address in order to avoid providing your ID proof etc. in case of transaction verification by payment processor.

I pay upfront for the painting or when I receive it?
You pay when you place your order with us. Before we dispatch your painting, we need to know that you have the means to pay for it. All online transactions work this way.

How can I pay for my painting?
You can pay for your painting with Net Banking, Online Transfers Mobile Payments or money order.

How long before I receive the painting?
After you've approved and purchased the painting, we'll ship it to you immediately. Shipping can take 10-15 days. When you order your painting, we'll send you a detailed timeline that indicates when you'll receive your painting.

Copyright Infringement
We only sell authentic original art. In case you believe that this art piece is being copied or replicated by someone else please inform us at meerasainpaintings@gmail.com, saketsain@gmail.com strict action would be taken against the concerned community / Artist.
You will be responded within 1-2 working day to emails.

© Meera Sain, 2025